Contact Us

We’re here to help with any questions about our lighting products, orders, shipping, returns, or custom requests.

Whether you need help choosing the right pendant light, checking shipping options, or asking about product details, feel free to contact us anytime.

Customer Support

Email: glowstonelampsmall@gmail.com
Response Time: We usually reply within 24 hours on business days.

For faster assistance, please include your order number, product name, or a screenshot of the item you are asking about.

What We Can Help With

• Product details, materials, sizes, and lighting options
• Shipping methods and delivery estimates
• Order tracking and delivery updates
• Returns, refunds, and warranty support
• Custom size or project inquiries
• Bulk orders or trade cooperation

Shipping & Order Questions

If you have questions about shipping options, delivery time, or express shipping such as DHL/UPS, please contact us before placing your order or after checkout.

We will help you choose the most suitable shipping method based on your location and product size.

Returns & Refunds

If you need to request a return or refund, please contact us first before sending any item back.
Unauthorized returns may not be identified or processed.

Company Information

GlowStoneLamps
Operated by MOSA TRADING CO., LIMITED
UNIT 89, 3/F., YAU LEE CENTRE,
NO.45 HOI YUEN ROAD, KWUN TONG,
HONG KONG

Email: glowstonelampsmall@gmail.com